Stakeholders | Componenta Corporation

Collaboration and dialogue with the stakeholders is part of Componenta's sustainable business. Our stakeholders - customers, personnel, owners and investors, financial institutions, suppliers and subcontractors as well as society, authorities and neighbors - are important for us. Ous stakeholders have different expectations and they are responded in our operations. Feedback from our shareholders helps us to develop our operations and services.

STAKEHOLDER	COMPONENTA'S RESPONSE TO STAKEHOLDERS' EXPECTATIONS	SUCCESS CAN BE MEASURED FOR EXAMPLE BY
Customers	Building and maintaining trust. Customer relations are handled by committed account managers and R&D managers. Meetings and keeping in contact at several levels with the customer’s organization.	Customer feedback Customer satisfaction surveys Volume of offers and orders Growth in sales
Personnel	Effective internal communications Regular meeting and information events between management and personnel. In Finland, union representatives participate in the meetings of the business unit management teams. Meetings with students and potential employees	Regular surveys of work atmosphere and job satisfaction Development discussions Number of training days Number of days absent Number of accidents
Owners and investors	Meetings with analysts Meetings with investors, investment trade fairs AGM Reports, website Information events, live and recorded webcasts	Share price Dividend Various key figures
Financial institutions	Various reports Personal meetings	Financial performance and key indicators Interest rates and financial costs
Suppliers and subcontractors	Regular dialogue through discussions, meetings and various reports	Development curve purchases Number of partners, suppliers and subcontractors Contract terms
Society, authorities and surrounding areas	Componenta is a member in national foundry associations, chambers of commerce and many other organizations related to its business in the countries where it operates. Reports Information and open door events Participation in activities at different levels Sponsoring various groups and organizations	Number of jobs Taxes paid Investments made Salaries and bonuses paid Participation in local life, and sponsorship